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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trash On Saturn

September 4, 2024

5  out of  5
rating by Trash On Saturn
"I was browsing to see if I could get a lower monthly payment. After receiving a call about my quotes I was recommended to Fabio Fernandez. I was not convinced I could get a lower price but Valerie helped me get both a lower payment and better benefits for myself. She made everything so easy and reassured all my skepticisms. The benefits that State Farm offers are much more than I expected and very low cost to add to your monthly insurance. They are extremely helpful and kind, they really care and do all they can to get you better coverage and more! Thank you Valerie! ✨ -Destiny R"
We responded:
"Thank you so much for sharing your experience, Destiny! It's fantastic to hear that Valerie was able to help you find a lower payment with better benefits. We always aim to make the process as smooth and reassuring as possible, and it's great to know that you felt well taken care of. Your kind words about our team and the benefits we offer mean a lot to us. We're here to help whenever you need it!"
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Ladi Williams

September 3, 2024

5  out of  5
rating by Ladi Williams
"Thank you Valerie Gonzalez for taking care of my insurance needs expeditiously. While making sure all my questions and concerns were taken care of step by step. ☺️"
We responded:
"Valerie Gonzalez is fantastic at ensuring all insurance needs are met quickly and thoroughly! It's wonderful to hear that all your questions and concerns were addressed step by step. Thank you for sharing your positive experience! 😊"
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Prabhakar Bk

August 30, 2024

5  out of  5
rating by Prabhakar Bk
"Great customer service & Valerie helped me to answer & clarified my question before taking my auto insurance"
We responded:
"Thank you so much for the fantastic review! It's wonderful to hear that Valerie was able to assist you and clarify your questions before you took out your auto insurance. We're delighted to know you had a great experience with our customer service!"
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Patrick Obinabo

August 22, 2024

5  out of  5
rating by Patrick Obinabo
"I highly recommend Fabio Fernandez - State Farm Insurance Agency for these reasons. I had contact with Aylin, and she turned out to be the epitome of customer service example. She presented me a clear description of what they do and how she can help me. She is the no-pressure slow cooker that infuses seasonings in the ingredients she provided you, and just lets it slow simmer to perfection for the customer to enjoy whenever they are good and ready. Aylin is knowledgeable, patient, consistent, empathetic, caring, cordial, and above all, a great listener."
We responded:
"Thank you so much, Patrick! Aylin's dedication to providing exceptional customer service truly shines through in your description. It's wonderful to hear that her approach made such a positive impact on your experience. Your kind words about her knowledge, patience, and empathy mean a lot to us. We're delighted to have been able to assist you and appreciate your high recommendation!"
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Lisa

August 14, 2024

5  out of  5
rating by Lisa
"Miguel was great to work with! He was friendly, answered my questions and made himself available to answer any additional questions via text or call. He was easy to get in contact with. This office has impressed me!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Miguel was friendly, responsive, and readily available to assist you. We're delighted that our office has made such a positive impression on you!"
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China Peru

August 2, 2024

5  out of  5
rating by China Peru
"The team at the State Farm office of Fabio Fernández in Lewisville, TX is awesome! They are quick to respond, polite and professional. “Miguel”went out of his way to insure that my policy “Homeowners” and auto insurance are to my liking, the unique features and several new discounts, was accurate and sufficient. Thank you all team Fabio!!! I Highly recommend their service."
We responded:
"Thank you for the wonderful review recognizing Jackie and for recommending our services to others! It is a wonderful compliment to us all. We strive to go the extra mile to assist you with any of your insurance questions or needs! We look forward to helping protect you and bringing you peace of mind for many years to come!"
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Ezra Tonui

July 31, 2024

5  out of  5
rating by Ezra Tonui
"Fabio help us get insurance with better rates I really recommend"
We responded:
"Ezra, Thank you for trusting our team with your Insurance needs."
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Shayna Pittman

July 30, 2024

5  out of  5
rating by Shayna Pittman
"Great customer service! I have been with them for almost 10 years and Miguel has been great to work with! He is quick and helpful. I can’t say enough good things about not only Miguel but the whole team!"
We responded:
"Thank you so much for your kind words and for being with us for almost a decade! Miguel and the entire team are delighted to hear about your positive experience. We appreciate your loyalty and look forward to continuing to serve you!"
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Kevin Cherian

July 24, 2024

5  out of  5
rating by Kevin Cherian
"Excellent customer service! This company made it so easy for me to switch over to them! Valerie was so helpful and provided me with all the info I needed before I joined them! It was a quick and efficient process! Thank you!!"
We responded:
"Thank you for sharing your experience, Kevin! We're thrilled to hear that Valerie was able to assist you so effectively and make the transition smooth. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Astrid carolina Calderon Castillo

Astrid carolina Calderon Castillo

July 9, 2024

5  out of  5
rating by Astrid carolina Calderon Castillo
"Excelente atención y comprensión y el tiempo dedicado muchas gracias se los recomiendo"
We responded:
"¡Gracias, Astrid, por tus amables palabras! Nos complace saber que tuviste una excelente experiencia con nosotros. Agradecemos tu recomendación y esperamos poder servirte en el futuro."
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Uvle Camacho

July 3, 2024

5  out of  5
rating by Uvle Camacho
"I only have a great thing to tell of the fine people that work at this establishment, only good people who made the whole experience easier for me and my family. Would highly recommend this place for anyone in need of their service."
We responded:
"Thank you for your kind words, Uvle! We appreciate your recommendation and look forward to serving you again in the future."
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Claudia Morillo

June 27, 2024

5  out of  5
rating by Claudia Morillo
"Excelente y cordial atención y explicación de los beneficios sumamente clara, 100% satisfecha con la atención de Miguel mi asesor."
We responded:
"Thank you for your kind words, Claudia! We are thrilled to hear that Miguel provided you with excellent and clear assistance. Your satisfaction is our top priority. Thank you for choosing Fabio Fernandez - State Farm Insurance Agent."
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Matt Kerner

June 25, 2024

5  out of  5
rating by Matt Kerner
"Very easy to get signed up for my new car insurance policy. Valerie was friendly and guided me through the process. Highly recommend."
We responded:
"Thank you for the kind words, Matt! We appreciate your recommendation and look forward to being there for all your insurance needs."
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Alfredo Alayn

June 25, 2024

5  out of  5
rating by Alfredo Alayn
"Muy buena atención"
We responded:
"Thank you for the great review, Alfredo."
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Raymond Otto

June 25, 2024

5  out of  5
rating by Raymond Otto
"When I called the first person that took my call, she took my information before she transferred my call to Agent Aylin. She was very professional and very friendly. The Agent Aylin helped me with the rest of the information she needs, Aylin was very professional, friendly and knowledgeable, she explained everything clear to me. She was wonderful to get and helping me get better deals for my house and auto then what I would have gotten with my previous insurance. I highly recommend State Farm."
We responded:
"Thank you for sharing your positive experience with us, Raymond! We're thrilled to hear that both our team members provided you with excellent service and helped you find better deals for your house and auto insurance. We appreciate your recommendation and look forward to continuing to assist you with all your insurance needs."
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Michelle Tyner

June 20, 2024

5  out of  5
rating by Michelle Tyner
"Miguel did a great job today of walking me through getting a new auto and renters policy- upping my coverage and saving me over $200/month."
We responded:
"Michelle, Thank you for the great shout out for Miguel. We are so glad we are able to save you money!"
Profile photo of Rasha Qadadeh

Rasha Qadadeh

May 17, 2024

5  out of  5
rating by Rasha Qadadeh
"Bundled insurance, Great customer service 10/10"
We responded:
"Thank you for the 5-star review, Rasha! We're happy to hear that you are satisfied with our bundled insurance options and great customer service. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your feedback!"
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Jaime Diaz

May 16, 2024

5  out of  5
rating by Jaime Diaz
"Thank you for your service and will be sending customers your way thank you Aylin"
We responded:
"Thank you so much for your kind words, Jaime! We truly appreciate your support and look forward to assisting your referrals. Thank you for choosing Fabio Fernandez - State Farm Insurance Agent!"
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Joel Zacarias

May 13, 2024

5  out of  5
rating by Joel Zacarias
"Me llamo Joel. Estuve buscando la mejor opción para asegurar un vehículo nuevo y no pude encontrar a una mejor asesora que Valerie. Su trabajo fue genial y muy efectivo aparte de su amabilidad y eficiencia. No lo pienses mas en materia de seguros de automóviles. Recomendado ampliamente."
We responded:
"Joel, gracias por tomarse el tiempo para dejarnos una excelente reseña."
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Santiago Molina

May 2, 2024

5  out of  5
rating by Santiago Molina
"Excelente servicio , muy amables y capaces!"
We responded:
"Santiago, ¡muchas gracias por tus amables palabras! Estamos encantados de saber que nuestro servicio le pareció excelente y nuestro equipo amable y capaz. ¡Apreciamos su apoyo y esperamos servirle nuevamente en el futuro!"
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Lori Mings

April 30, 2024

5  out of  5
rating by Lori Mings
"Excellent service. Helped me resolve an issue I've been trying to resolve for months."
We responded:
"Lori, Thank you for the great review. We are glad to be able to assist you with your Insurance needs."
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Isidora Campuzano

April 29, 2024

5  out of  5
rating by Isidora Campuzano
"Excelente atención"
We responded:
"Gracias por tomarse el tiempo para dejarnos una excelente reseña."
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Maria Lorena Luque

April 26, 2024

5  out of  5
rating by Maria Lorena Luque
"Valerie always help me for everything, answer all my question she friendly And cares about the customers and they’re all awesome. They are the best Agents"
We responded:
"Hi Maria, Thank you so much for the great feedback for Valerie. Valerie is always going above and beyond for our customers to ensure they have the right coverage for their specific Insurance needs."
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Courtney Peterson

April 25, 2024

5  out of  5
rating by Courtney Peterson
"Update: The team at Fabio Hernandez is AMAZING! I really enjoyed working with them. Unfortunately, I have had to change insurance companies to save money and well my 22 year old has been costly!😉 Ayline and Wendi have always been fabulous to work with and if I based my decision solely on customer service I would still be a client. Hopefully in the future we will be back! Wendi is awesome! I’ve made 3 changes in the last month and I just called to make another change and she is always so helpful. The rates speak for themselves! I had 2 teen drivers and Fabio and his State Farm team saved me hundreds a month over the quotes from other companies."
We responded:
"Courtney, Thank you for the great review. We strive to provide excellent customer service and save our customers money as well. "
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Francisca Calles

April 24, 2024

5  out of  5
rating by Francisca Calles
"They always help us if I have a question I love it thank you so much…."
We responded:
"Thank you for choosing the Fabio Fernandez State Farm Agency for your Insurance needs."